Return Policy

HomeReturn Policy

At Fashnook, we want you to be happy with your purchase. If you are not satisfied, you can return the product under the following conditions:

1. Return Eligibility
  • Returns are accepted within 5 days of delivery.
  • The item must be unused, unwashed, and in its original condition with tags/labels intact.
  • Products like innerwear, accessories, and clearance/sale items are not eligible for return.
2. Return Process
  • To request a return, contact us at support@fashnook.in or call +91 9778721679 with your order details.
  • Our team will guide you through the return procedure.
  • In case pickup is not available in your area, you may need to ship the item back to our address.
3. Damaged or Wrong Items
  • If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery with proof (photo/video).
  • Such cases will be prioritized for return processing.
4. Non-Returnable Items
  • Innerwear and personal care products
  • Gift cards and promotional items
  • Products purchased during clearance or final sale
5. Contact Us

For assistance with returns, reach us at:

📱 Phone: +91 9778721679
✉️ Email: support@fashnook.in
📍 Address: Pathiya Parambil (H), Amayur (P.O), Pattambi, Palakkad related to refunds and returns.